Saturday, 18 September 2010

CEOs- Here's One 4-Letter Word You Need to Start Using

Ok, so we know by now that Indian astrologer was wrong about the World Cup. It was an interesting concept though, you must agree.

Hi everyone... I haven’t posted anything for a while, been too distracted by FB and Twitter lately... but I thought this was an interesting read my girlfriend sent me that was definitely worth sharing, since most of us are or will be leading in some way or another.

It talks about leading a team/organisation/project using a 4-letter word called LOVE, and uses the analogy of bringing up children, which I agreed with for the most part.

However, I always feel that even with children, or rather ESPECIALLY with children, you need to use "strong love" rather than "soft love" (learnt this from attending a parenting talk with Steve Biddulph, author of Raising Boys, years ago), so they know you mean business when you do, but they know they're always cared for and loved, and that security always acts as a buffer for the times you may have to reprimand them for not doing the right thing.

In any case, it’s the weekend, and I'm still celebrating Malaysia day. Malaysia needs to cheer up, to loosen up, smile a little and embrace life a bit more. Stop and smell the roses. Not take everything TOO seriously that we forget to live a little in between.

Here's to the leaders and CEOs of tomorrow, lets make Malaysia a better place for all of us.


CEOs: Here's One 4-Letter Word You Need to Start Using

From :

And that four-letter word is LOVE. Love is the value proposition most CEOs still don't get. ROL (Return on Love) will radically and rapidly increase your ROI (Return on Investment). When CEOs the world over take the word love out of their closet and use it as their primary driver for success, businesses will experience unprecedented creativity, unprecedented profitability, as well as unprecedented human happiness.

Here's why.

At our core, all human beings want the same thing: to be loved (def: cared for, nurtured, and protected). We also want to give love. On top of that we want to avoid the absence of love, to protect ourselves from being hurt.

When you stop and take a look, the desire for love is all around us. The world's greatest religious and spiritual leaders have preached about the power of love for centuries, we have written more songs about love than any other subject, and we've developed a thriving therapeutic industry to help people successfully navigate their need for love.

Yet in our quest to conquer the business world, we too often disassociate ourselves from love, one of the most important aspects of who we are. We live by the credo "the business of business is business." Guess that's why 75 percent of all Americans say they're unhappy with their jobs.

Consequently, they take their upset home to (and out on) their spouse, life partners, children, family members, friends, neighbors, pets, vendors, and the cable TV repair person.

The modern day plague that impacts every one of us isn't a physical illness like typhoid or polio. It's an emotional disease -- unhappiness -- being fueled in large part by our mismanaged work environments.

However, the companies that have awakened to human capital as their organization's greatest asset are raking it in, for example, Whole Foods, Google, Seventh Generation, Trader Joe's, Organic Valley, Ben and Jerry's and Timberland. They have discovered how to capitalize on our human need for love by creating caring cultures that reap extraordinary innovation and profitability while simultaneously adding value to our society.

According to published data, by 2007, the "best places to work" companies were creating twice the wealth of the S &P 500 Index! If you don't believe me, read Jeffrey Hollender (co-founder of Seventh Generation) and Bill Breen's new book: The Responsibility Revolution -- How the Next Generation of Businesses Will Win. If you are in business and authentically care about your world, this is a MUST READ. Fear based, top down cultures aren't going to cut it anymore. People want to connect. They want to be a part of a community. They want to feel loved.

Here's what is known about the value of love.


Gives you self confidence
Motivates you to overcome your challenges
Helps you accomplish your goals
Provides emotional and intellectual strength
Energizes you to uncover, ideate and surface new ideas, approaches, solutions
Enforces integrity - greater truth, transparency and moral choices
Makes you feel more optimistic about living - ignites a sense of possibility
Makes you more tolerant
Makes you want to align with others - perform as a team/unit/family
Makes you more inclined to help someone else
Makes you more open to sharing your experiences
Makes you more patient
Makes you more willing to sacrifice for an important goal
Engenders more loyalty
Creates a positive energy that can be infectious/viral
Injects endurance when a goal has to be accomplished over time
Provides peace of mind - calmness in the face of adversity
Is a great equalizer, connects you to something universal
Provides a sense of meaning and purpose
Engenders more laughter
Generates more fun

Sounds to me like the necessary conditions for companies to succeed in a rapidly changing global economy. Aren't confident, motivated, strong, innovative, honest, positive, tolerant, problem solving, purposeful, happy, determined people who want to play together to win and to do it with integrity what you, as a leader, want?

If your answer is yes, then it's time to take the word LOVE out of your CEO closet, dust it off, and put it to work. Here's what love looks like (behaviors) in the workplace.

Behaviors of Love Leadership:

Asking questions
Feed forward (different than feedback!)
Sharing information
Being transparent
Prizing - finding what's right first, then suggesting what can be improved
Reframing challenges as learning opportunities
Supporting others
Using humor in a positive way
Engaging others opinions
Communicating in a clear and caring way
Taking accountability
Encouraging top down innovation
Investing in growing others
Celebrating wins together
Cheering on personal growth
Setting clear boundaries
Presenting challenges
Encouraging self care

Countless studies show that babies who are insufficiently loved and nurtured are impaired in their social development. Presently, 70 percent of a person's life is spent at work; thinking about work, preparing for work and trying to get over the toxic effects of work. When insufficient caring is present in our work life, our mental, emotional and physical health is impaired too.

CEOs: to whom much is given, much is expected. It's time to end this terrible trend of placing financial capital ahead of human capital. Don't make money less important than people. Simply make your people as important as your profitability. That shift, in and of itself, will radically change our world.

When human beings feel loved, all aspects of their psyche are primed for peak performance. Unshackle the human spirit. End CEO-centric organizations. Broaden the distribution of strategic innovation. Move towards love leadership. Embrace the responsibility you have to positively impact the world.

Debbie Robins
Named one of the top executive coaches in the country by Marshall Goldsmith
Executive, leadership, career coach, Huffington Post blogger, best-selling author

* images from, and